Quality Policy of INNVOTEK Pharmaceutical is to fulfill the needs of its customers, by producing and selling pharmaceutical products which are in conformity with international legislation demands.
The Company is greatly committed to customer satisfaction, and focuses on consistently providing:
The operational guideline of INNVOTEK Pharmaceuticals is to enhance customer satisfaction through the effective application of a Quality System, including processes for continuous improvement, and the assurance of conformity to the customer by means of the requisite regulatory requirements implemented at all levels (quality, service, communication with customers). In order to achieve this goal, all the activities of the Company should be properly designed and controlled.
Top Management recognizes the need for the development and implementation of a Quality System and the requirement for continuously improving its effectiveness. This system should be in conformity with ISO 14001:2004, and also with the applicable regulatory requirements of Good Manufacturing Practices, Good Laboratory Practices, Good Storage, and Distribution Practices.
In order to achieve these objectives which will result in a superior quality product, the Company must be vigilant of customers’ needs, must keep up with the current international market developments of pharmaceutical products. Also, keeping track of the current Regulatory requirements is of paramount importance.
The established Quality Objectives are as follows:
The Quality Objectives are measurable through Quality Factors which are consistent with Quality Policy. Top Management must appoint a member of the Organization that, irrespective of other responsibilities, is responsible and authorized to :
The framework of this Quality Policy has three main keystones: